Guide Your Customers to Use Boxify
When transitioning your customers from traditional comment-based purchasing to the Boxify FB Live System, it’s essential to provide clear guidance to ensure a smooth experience.
Host an Introductory Live Session
Section titled “Host an Introductory Live Session”Purpose: Introduce the Boxify ordering process.
Content:
- Explain how to place orders using keywords.
- Demonstrate the shopping cart submission process.
- Address common questions and concerns.
Provide Visual Instructions
Section titled “Provide Visual Instructions”Before Going Live:
- Post a step-by-step guide with images on your page.
- Include examples of keyword usage and order submission.
Teach Keyword Usage
Section titled “Teach Keyword Usage”During Live Sales:
- Clearly state the keywords associated with each product.
- Remind customers to comment with the correct keyword and quantity (e.g.,
A1+2).
Guide Through Shopping Cart Submission
Section titled “Guide Through Shopping Cart Submission”After Commenting:
- Explain that customers will receive a message with their shopping cart.
- Instruct them on how to review their order, provide shipping details, and complete the payment.
By proactively educating your customers, you enhance their shopping experience and streamline your sales process.
The process of the shopping cart submission