Check Your Facebook Business Setup

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Boxify can only connect to a Facebook Page that:

• Is inside a Business Portfolio (Meta Business Manager)
• You have Admin access to both the Page and Business Portfolio

Step 1: Check Which Business Portfolio Your Page Is In

1. Go to 👉 https://business.facebook.com/
2. Click Settings (⚙️)
3. Select Business Settings
4. Click Accounts → Pages
5. Check whether your Page appears in the list

If your Page appears → proceed to Part 2. If your Page does NOT appear → see Step 2 below.

Step 2 – If Your Page Is NOT Inside Any Business Portfolio

This is a very common issue.

You may face this if:

• You created the Page using personal account only
• You never set up Business Manager
• The Page is owned by someone else
• The Page was added to another Business Portfolio

Case A – You Already Have a Business Portfolio

1. Go to Business Settings
2. Click Accounts → Pages
3. Click Add
4. Choose Add a Page
5. Enter your Page name
6. Confirm

Case B – You Do NOT Have a Business Portfolio

1. Go to 👉 https://business.facebook.com/
2. Click Create Account
3. Complete the setup
4. After creating it, go to Accounts → Pages
5. Add your Page

💡 Why We Strongly Recommend Using Business Portfolio

Adding your Page into a Business Portfolio helps you:

• Avoid connection errors
• Run Facebook Ads smoothly
• Connect third-party tools like Boxify
• Manage team members safely
• Prevent losing control of your Page

It is highly recommended for all sellers.

Step 3 – Check Your Access Permission

Even if your Page is inside Business Portfolio, you must:

• Be Admin of the Page
• Be Admin of the Business Portfolio

If you are only an Editor, connection may fail.

To check:

1. Go to Business Settings
2. Click Users → People
3. Click your name
4. Confirm you have full Admin access