VIP Tier
⏳ Estimated reading time: 4 minutes
Control Who Can Purchase Specific Products
The VIP Tier Feature allows merchants to control who can buy certain products.
Only customers with a high enough VIP Tier can place an order for restricted items.
This is not a discount system. It is an access control mechanism.
What Is the VIP Tier Feature?
Section titled “What Is the VIP Tier Feature?”Each product or keyword can be assigned a required VIP Tier level.
Only customers whose VIP Tier is equal to or higher than the required level can purchase the item.
Example If a product requires VIP Tier 10:
- Customers with VIP Tier 10 or above → ✅ Can purchase
- Customers with VIP Tier 9 or below → ❌ Cannot purchase
If another product requires VIP Tier 20:
- Customers with VIP Tier 19 or below → ❌ Restricted
- Customers with VIP Tier 20 or above → ✅ Can purchase
📌 Important Note
Section titled “📌 Important Note”If a keyword or product has VIP Tier set to 0:
👉 There is no restriction. 👉 All customers can purchase.
Why Use VIP Tier?
Section titled “Why Use VIP Tier?”VIP Tier is useful for:
✔ Loyalty programs ✔ Exclusive product launches ✔ Limited edition access ✔ Membership-based selling ✔ Stock protection for high-value customers
Instead of offering discounts, you offer access.
Access creates desire.
How to Set Up the VIP Tier Feature
Section titled “How to Set Up the VIP Tier Feature”✅ Step 1: Assign VIP Tiers to Products or Keywords
Section titled “✅ Step 1: Assign VIP Tiers to Products or Keywords”- Go to Menu → Keywords.
- Select the keywords by ticking the checkboxes.
- Click Edit.
- Tick “vipTier” and enter the respective VIP Tier value.
- This will bulk edit the selected keywords.
✅ Step 2: Assign VIP Tiers to Customers
Section titled “✅ Step 2: Assign VIP Tiers to Customers”- Go to Menu → Contacts.
- Select a contact.
- Click Edit.
- Enter the VIP Tier value.
- Click Save.
✅ Step 3: Purchase Validation
Section titled “✅ Step 3: Purchase Validation”When a customer attempts to purchase:
The system automatically checks:
- Customer VIP Tier
- Product VIP Tier requirement
If customer tier ≥ required tier → Order allowed If customer tier < required tier → Purchase restricted
Validation is automatic.
Strategic Use Cases
Section titled “Strategic Use Cases”🔹 Exclusive Product Drops
Section titled “🔹 Exclusive Product Drops”Launch new product only for Tier 10 and above.
Effect: ✔ Creates exclusivity ✔ Encourages tier upgrade
🔹 Membership Monetisation
Section titled “🔹 Membership Monetisation”Require certain VIP Tier for premium products.
Encourages customers to: ✔ Spend more ✔ Upgrade membership ✔ Stay engaged
🔹 Controlled Stock Allocation
Section titled “🔹 Controlled Stock Allocation”Reserve limited stock for high-tier customers only.
Prevents: ✔ Stock rush ✔ Low-value purchase priority
VIP Tier vs Discount Strategy
Section titled “VIP Tier vs Discount Strategy”VIP Tier is different from voucher or credit.
| Tool | Purpose |
|---|---|
| Voucher | Reduce price |
| Credit | Encourage repeat purchase |
| VIP Tier | Restrict access |
They can be combined strategically.